How Can I Help

  • Business Performance & Data Analysis

    Many reuse businesses and other social enterprises do not use data as well as they could in managing their operations. I work with organizations to systematize processes ensuring that data is collected efficiently and accurately. Then we work together to identify Key Performance Indicators (KPIs) and other metrics that directly impact revenue and mission impacts. Once we know how KPIs and desired outcomes are connected, we can set performance goals that connect the daily actions of workers across the organization with its financial, environmental and social bottom lines.

  • Operational Platforms

    Nearly every business uses a variety of platforms to manage their day-to-day operations. And nearly every business feels they’re not using those platforms as well as they could. Scheduling and time management, project management, field service, logistics, inventory, marketing, point of sale, CRM, analysis, etc…I have experience setting up and maximizing use of a wide variety of platforms.

  • Budgeting, Cash Flow & Projections

    Do you need help creating a budget for the next fiscal year? Do you have difficulty making business decisions because there’s a lack of financial clarity. I work with social enterprises to create budget and cash flow tools that can provide up-to-date financial clarity and allow businesses to easily develop scenarios and make financial projections.

  • Point of Sale (POS)

    While I primarily work with Shopify, I also have experience with Quickbooks POS, Lightspeed, Square, Thriftworks and others. My systematic approach means that I am able to implement or improve any platform in an efficient and thoughtful way, particularly for reuse and thrift businesses.

  • eCommerce

    Are you a reuse business looking to create an online store? When you sell used and one-of-a-kind items, it can be difficult to apply eCommerce solutions designed for conventional retail. With the right customizations and integrations, Shopify can be a great choice. I can help you create one.

  • Business Planning and Implementation

    Is there a business line you’re thinking of adding at your social enterprise? I can help evaluate the opportunity and complete a feasibility analysis. Already planning on starting that new business line or looking to open up a new store? I can help with planning and project management. With the opening of a new reuse/thrift store, I am able to be on site as the store opens and ensure that it does with proper systems in place.

The Results

“Chris is an outstanding business consultant who truly worked wonders for our retail sales and overall operations! Chris seamlessly implemented a new point of sale (POS) system that made our sales more efficient and greatly improved our pricing and inventory management. Chris also developed a retail dashboard that provides us with real-time insights into our sales, inventory, and customer trends, helping us to make informed decisions.

What truly sets Chris apart is his commitment to ongoing support!  He didn't just install systems and disappear; He helped us establish a robust sales reporting and feedback system, which has been a game-changer. When we needed to onboard a new store manager, Chris provided comprehensive training to set them up for success. On top of that, they introduced additional systems for inventory processing, making our operations even more efficient. Thanks to Chris's dedication and expertise, our sales have steadily increased. Chris continues to work with us on strategic business development growth plans and he is amazing at generating thoughtful analysis for future projects. I wholeheartedly recommend their services and look forward to future collaborations as we continue to grow!”

What truly sets Chris apart is his commitment to ongoing support! He didn't just install systems and disappear; he helped us establish a robust sales reporting and feedback system, which has been a game-changer. When we needed to onboard a new store manager, Chris provided comprehensive training to set them up for success. On top of that, they introduced additional systems for inventory processing, making our operations even more efficient. Thanks to Chris's dedication and expertise, our sales have steadily increased. Chris continues to work with us on strategic business development growth plans and he is amazing at generating thoughtful analysis for future projects. I wholeheartedly recommend their services and look forward to future collaborations as we continue to grow!

— Justin Green, Executive Director at Big Reuse

“If you’re looking to grow your business and understand the drivers of its success, Chris is your go-to guy.  His ability to synthesize the data into actions, consistently produces results that exceeded our expectations. Chris has helped us achieve remarkable growth by helping us understand the data in Shopify.  This provides actionable information to help us consistently exceed our goals"

— Modesto Fiume, Executive Director at Opportunity House, Inc.

“Working with Chris was an absolute game-changer for our non-profit social enterprise stores. His expertise and guidance in implementing a Shopify online store and point of sale system across our two locations transformed our operations and significantly enhanced our abilities to sell online and in-person. From streamlining inventory management to optimizing the customer experience, Chris went above and beyond to ensure a seamless transition from our old point of sale system and truly acted like a member of our team. His dedication, professionalism, and commitment to our mission of material reuse truly made him an invaluable partner, and we're incredibly grateful for his support throughout the project. We highly recommend his services to any organization looking to modernize their e-commerce strategy or upgrade their point of sale system!"

— Aina Gutierrez, Executive Director at Rebuilding Exchange